English is a language spoken all over the world. If people from another country visit
your hotel, you might not be able to speak to them in their language, but there´s a
good chance they will understand enough English to communicate. Guests expect
that "little bit extra".

Content:
? At Breakfast - saying where things are/offering food & drink/taking orders
? At the bar - taking orders/recommending/taking payment
? Complaints - dealing with complaints/ apologizing/explaining the bill
? In the restaurant - welcoming diners/ giving out menus/ taking drink orders
? taking food orders/explaining dishes/choosing drinks